Investor Charter and Complaint table

Ensuring transparency, trust, and integrity in every interaction. We are committed to protecting your interests through clear policies and ethical practices.

Annexure- A

Investor Charter in respect of Research Analyst (RA)

AVision and Mission Statements for investors

Vision:

Invest with knowledge & safety.

Mission:

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

BDetails of business transacted by the Research Analyst with respect to the investors

To publish research reports based on the research activities of the RA.
To provide an independent and unbiased view on securities.
To offer honest and unbiased recommendations of securities.
To provide research recommendation based on analysis of publicly available information and known observations.
To conduct audit annually.

CDetails of services provided to investors (No Indicative Timelines)

Onboarding of clients.
Disclosure to clients.
To distribute research reports and recommendations to mankind without discrimination.
To maintain confidentiality w.r.t publication of the research report until made public.

DDetails of grievance redressal mechanism and how to access it

In case of any grievance / complaint, an investor should approach the concerned Research Analyst and shall ensure that the grievance is resolved within 30 days.
If the investor's complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI's SCORES portal which is a centralized web based complaints redress system. SCORES facilitates online lodgment of complaint and status tracking.
SCORES Portal: https://scores.gov.in

ERights of Investors

Right to get fair and transparent dealing.
Right to be informed about the risks associated with investment in securities market.
Right to get independent and unbiased recommendations.
Right to get research reports within agreed timelines.
Right to get resolution of grievances within 30 days.

FExpectations from the investors (Responsibilities of investors)

DO'sThings to Do

✓Always deal with SEBI registered Research Analyst.
✓Ensure that the Research Analyst has a valid registration certificate.
✓Check for SEBI registration number.
✓Please refer to the list of all SEBI registered Research Analysts which is available on SEBI website in the following link: www.sebi.gov.in
✓Always pay the Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
✓Before buying securities or applying in public offer, check for the research recommendation provided by your research Analyst.
✓Ask all relevant questions and clear your doubts with your Research Analyst before acting on recommendations.
✓Inform SEBI about Research Analyst offering assured or guaranteed returns.

DON'TsThings to Avoid

✕Do not provide funds for investment to the Research Analyst.
✕Don't fall prey to luring advertisements or market rumors.
✕Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
✕Do not share login credentials and password of your trading and demat accounts with the Research Analyst.